IT Managed Services through MB365 Consulting

 IT Managed Services That Actually Respond 

So were we. That's why we do things differently. No call centres. No ticket black holes. No "we'll get back to you within 48 hours" nonsense. With MB365 Consulting, you get a dedicated Teams or Slack channel straight to our engineers. One message, one click to log a ticket on the support portal. Done.

Most SLAs are just meaningless tick-boxes nobody follows. Ours isn't complicated:

Happy customer. That's it.

We don't care if you're a 5-person startup or a 500-seat enterprise – you get the same attention, the same expertise, and the same direct line to real humans who actually solve problems.

• Microsoft Azure – infrastructure, VMs, networking, cost optimisation
• Microsoft 365 – Exchange, SharePoint, Teams, OneDrive administration
• Intune & Endpoint Management – device policies, app deployment, compliance
• NinjaOne RMM – remote monitoring, patch management, proactive maintenance
• Security & Governance – Defender, Conditional Access, DLP, compliance policies
• Identity Management – Entra ID, SSO, MFA, user lifecycle
• Backup & Disaster Recovery – because "it won't happen to us" always does
• User Support – onboarding, offboarding, password resets, the lot
• Power Platform – Power Automate, Power Apps support & troubleshooting
• License Optimisation – stop paying for licenses you don't need
• Security Awareness Training – because your users are your biggest vulnerability
• Scheduled Health Checks – quarterly reviews to keep everything running smoothly
• Microsoft 365 Copilot – rollout, adoption & getting actual value from AI

• Ad-hoc – £96/hour, pay as you go. Perfect for one-off issues. Minimum 20 minutes per ticket.
• Essentials – £750/month, 8 hours included. Ideal for small businesses needing a few hours of IT expertise per week.
• Professional – £1,500/month, 16 hours included. Built for growing businesses with more advanced needs.
• Need more? – Let's talk. Custom plans available.

All plans include access to your dedicated Teams/Slack channel.